Warranty and Return OF Merchandise

It's really, really important to us that you're completed satisfied with your purchase. For this reason, if for any reason you don't like your purchase, just let us know and we will happily process an exchange or refund for you. You have 30 days from the shipping date of your purchase to Contact Us and let us know that you'd like to return or exchange your purchase. If you are based in the US or UK, we'll cover your shipping costs for that return too! Once you've contacted us we will send you a pre-paid shipping label. This 30 day window does not effect your manufacturer's warranty.

All Shauns Shades products also carry a two-year manufacturer's warranty against Manufacturing Defects from the date of sale. Email us through our Contact Us page for more information.

A Manufacturing Defect is broadly defined as any defect that is derived from a manufacturing process that does not allow the product to function as originally intended. Manufacturing Defects include, but are not limited to:

  • Plating failure.
  • Mechanical part failure: Hinges, Rim lock, decorative icons, temples.
  • Soldering failure.
  • Plastic material delamination due to defective manufacturing process.
  • Discoloration of any part of the frame not related to use of the product outside of its intended purpose.
  • Lens falling out of frame.
  • Failure of any connection or connection component.

The following defects are not considered to be manufacturing defects:

  • Scratched lenses after the initial after production inspection, as noted above.
  • Product broken or damaged intentionally.
  • Product broken by accidental damages.
  • Product subjected to conditions outside of its intended use.

Get Social

Stay up to date with product launches, reports from sight clinics and other exciting events by following us on facebook, twitter and checking out our blog.


Get Social »

Shop the Shades

Shop the Shades

Shauns Shades are designed in the heart of California and made in Italy using the finest materials, including world renowned Carl Zeiss lenses. Our brand new collection now available for pre-order, limited quantity in stock. Try out your Shauns Shades in our virtual mirror. Free shipping and returns on all US and UK orders.

Shop the Shades »